What you get
One clear job: answer your customers' everyday questions on your website, so you do not have to.
It is one building block, built and tested in 1 to 2 weeks.
Customer assistant
An AI chatbot for your website that knows your business
It answers the questions you get every day from your own information: opening hours, prices, rooms, menu, parking. In Dutch, French and English. What it does not know, it passes to you.
01See it work
Customer assistant
Demo with an example business. Your version works from your own information.
Example BistroAI assistant
Hi, I'm the AI assistant of Example Bistro. Ask me anything about opening hours, the menu or parking.
Are you open on Monday?
Yes, on Monday we're open from 11:30 to 22:00. Would you like to book a table?
Is there parking nearby?
There is a public car park two minutes' walk from the restaurant.
Can I bring my dog?
I'm not sure about that one, so I've passed your question to the team. They'll reply by email today.
Passed to you
Ask a question
02What it does
Why not a free chatbot plugin?
Free chatbot tools exist, and some work well. The tool is rarely the hard part. The work is in the content: collecting your answers, writing them so the AI uses them correctly, testing with real questions and tuning the tone.
Then someone has to keep it current when your prices, hours or menu change. That is what you pay for: a chatbot that is built, tested and looked after, not a widget you install and forget.
You stay in control
The assistant only answers from information you approved. If the answer is not there, it says so and passes the question to you. It does not invent prices or make promises in your name.
Every month we check which questions it could not answer, and add what is missing. You see this in a one-page report.
Your data
We use only the information the assistant needs, and we sign a data processing agreement with you before we build. The assistant runs on a business AI model through its API, today Claude by Anthropic. Under those business terms, your data is not used to train the model.
We do not give legal advice. If your business handles sensitive data, we look at it together in the AI scan first.
03You give, you get
You give us
- Your information: opening hours, prices, FAQ, booking rules
- 20 real questions your customers asked
- Access to add a small script to your website
- One contact person
- A signed data processing agreement
You get
- A chat on your website that answers from your own information
- In Dutch, French and English, in the language the customer writes in
- Always says clearly that it is AI
- Passes questions it cannot answer on to you
- Tested with 20 real questions from your customers before it goes live
- A walkthrough for your team and a one-page guide
04How it's built
- 1
Day 1
Intake
1 hour. We collect your information and real examples.
- 2
3 to 5 working days
Build and test
Tested on your own real examples. We fix what is off.
- 3
Week 2
Handover
1 hour. Team walkthrough and a one-page guide.
- 4
After 2 weeks
Review
We look at real use together and tune it.
05Price
One price, in plain units.
Build
€1,490one-off
AI management
€149per month
What AI management buys, every month
- Hosting of your building block
- AI usage up to an agreed cap. Above it: at cost, or move to AI partner
- A monthly check: what worked, what it couldn't answer
- Small changes such as new prices or hours, up to 1 hour
- A one-page report
- A reply within 24 hours if something is wrong
Building blocks: 50% deposit, 50% on delivery. AI management: minimum 3 months, then monthly with 1 month's notice.
Prices ex. VAT. EU businesses with a valid VAT number pay no Belgian VAT (reverse charge).
06Which one fits
Which one is right for you?
You're here
Customer assistant
You answer the same customer questions every day.
€1,490 + €149/month
Inbox and quote assistant
Requests and quotes wait until the evening.
€1,990 + €149/month
See this one →Review handling
Reviews come in every week and stay unanswered.
€990 + €149/month
See this one →07Questions
Questions, answered straight.
We already use ChatGPT. Why pay for this?
ChatGPT does not know your prices and does not sit on your website. This assistant answers only from your information, on your site, for your customers. And it is tested and kept up to date for you.
What if it gives a wrong answer?
AI can make mistakes. That is why it only answers from information you approved, is tested with 20 real questions before launch, and passes anything unclear to you. Each month we review the questions it could not answer.
Will it work with my website?
In most cases, yes. It is a small piece of code added to your site. We check your website platform before we start, so there are no surprises.
What does it cost each month?
AI management from €149 a month covers hosting, AI usage up to an agreed cap, a monthly check, small changes up to 1 hour and a one-page report. Above the cap, usage is passed on at cost.
Does it tell people they are talking to AI?
Yes, always, at the start of every chat. Your customers deserve to know, and the EU AI Act asks for this kind of transparency too.
Can I stop?
AI management runs for at least 3 months, then monthly with 1 month's notice. If you stop, the assistant is switched off, or we discuss a handover to your own account.
When don't I need this?
If you get fewer than five customer questions a week, or they are all different, a clear FAQ page does the job. We'll tell you so in the scan.
See what this would do in your business
Answer a few one-tap questions and get your plan on screen. Two minutes, no email needed.