Mediaway
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Appointment and no-show flow

Reminders that ask customers to confirm or reschedule

A missed appointment is a slot you cannot sell. After every booking your customer gets a confirmation, and before the visit a reminder with one simple question: still coming, or a new time?

01See it work

Appointment and no-show flow

Demo with an example business. Your version works from your own information.

Messages to your customerDemo

Right after booking

Your appointment on Thursday 12 December at 14:00 is confirmed. See you then.

The day before

See you tomorrow at 14:00. Still coming?

Yes, I'll be there

Great, see you tomorrow.

Choose a new time

No problem. Pick a new time with the link below.

Your agenda

Thu 14:00Booked

Your own numbers

Fill in your week. We only multiply, we don't guess.

… missed appointments a month · … a year

Your numbers × 4.33 weeks and × 52 weeks. No promised reduction: we count with you before and after.

02What it does

What you get

A simple flow around every booking, so a cancelled slot shows up early instead of as an empty chair.

It is one building block, built and tested in 1 to 2 weeks.

Honest about the AI part

Most of this is good automation, not AI. We use AI where it helps, for example to write the messages in your tone and in your customer's language.

We will not sell you AI where a simple rule works better. If your booking system can already send good reminders, we tell you how to switch them on instead.

Who it is for

Any business that lives on booked time: salons, clinics, studios, garages, consultants, guided tours. If one missed appointment a week hurts, it is worth a look.

We do not promise a fixed drop in no-shows. We count missed appointments with you in the weeks before and after, so you see what changed.

03You give, you get

You give us

  • Access to your booking system (checked in the AI scan first)
  • How you like your messages worded
  • The languages your customers use
  • A signed data processing agreement

You get

  • An automatic confirmation after each booking
  • A reminder before the appointment, asking the customer to confirm or reschedule
  • Linked to your booking system, checked in the AI scan first
  • A one-page guide

04How it's built

  1. 1

    In the AI scan

    Check your booking system

    What it can connect to and what it already does.

  2. 2

    3 to 5 working days

    Build and test

    Tested on your own real examples. We fix what is off.

  3. 3

    Week 2

    Handover

    1 hour. Team walkthrough and a one-page guide.

  4. 4

    After 2 weeks

    Review

    We look at real use together and tune it.

05Price

One price, in plain units.

Build

€1,490one-off

AI management

€149per month

What AI management buys, every month

  • Hosting of your building block
  • AI usage up to an agreed cap. Above it: at cost, or move to AI partner
  • A monthly check: what worked, what it couldn't answer
  • Small changes such as new prices or hours, up to 1 hour
  • A one-page report
  • A reply within 24 hours if something is wrong

Building blocks: 50% deposit, 50% on delivery. AI management: minimum 3 months, then monthly with 1 month's notice.

Prices ex. VAT. EU businesses with a valid VAT number pay no Belgian VAT (reverse charge).

06Which one fits

Which one is right for you?

You're here

Appointment flow

Missed appointments leave empty slots.

€1,490 + €149/month

Customer assistant

You answer the same customer questions every day.

€1,490 + €149/month

See this one →

Review handling

Reviews come in every week and stay unanswered.

€990 + €149/month

See this one →

07Questions

Questions, answered straight.

My booking system already sends reminders. Do I need this?

Maybe not. Many systems send a basic reminder. We add the confirm or reschedule step, your tone and your customers' languages. If what you have is enough, the AI scan will say so.

Will it work with my booking system?

It depends on the system, which is why we check it in the AI scan before any build. If it cannot connect, we tell you before you pay for anything.

Email, text message or WhatsApp?

That depends on what your booking system supports and what your customers read. We check the options with you. Any sending costs, for example for text messages, are discussed up front.

What about my customers' data?

The flow uses booking details you already hold, such as name, time and contact. We sign a data processing agreement before we build and use nothing beyond what the reminder needs.

What does it cost each month?

AI management from €149 a month: hosting, usage up to an agreed cap, a monthly check and small changes. Minimum 3 months, then monthly.

When don't I need this?

If your booking system already sends a reminder with a confirm or reschedule button, you have most of this. Switch that on first; we'll show you how.

See what this would do in your business

Answer a few one-tap questions and get your plan on screen. Two minutes, no email needed.

Get your AI plan · from €249
Get your AI planfrom €249